Thank you for visiting Brivos. For order questions, shipping updates, product information, returns, or website support, contact us using the information below.
Business Contact Information
Company Name: AUSTRALIAN DIGITAL EDUCATION & RETAIL GROUP PTY LTD
Store Name / Brand Name: Brivos
Business Address: UNIT 14 34 BISHOP STREET WOOLNER, 0820 Australia
Email: support@brivos.shop
Phone: +61468296640
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM (SGT). Messages received outside business hours are reviewed on the next business day.
Order Support
When contacting us about an order, include your order number, the email address used at checkout, and a clear description of your question. For damaged or incorrect items, include photos of the product, packaging, and shipping label.
Product Questions
If you need help understanding a product, include the product name and the specification you want to confirm, such as size, material, color, capacity, or package contents.
Response Time
We aim to respond to customer support messages within 1-2 business days.